Please click on one of the frequently asked questions below to reveal the answer.
If the airline contacts directly when you have already filed a claim with Airline Recovery you should contact us immediately. Likewise, please always contact us before accepting any offers that are made by the airline .
It is possible that Airline Recovery have already initiated proceedings against the airline for you and will need to cover these costs.
When the airline pays you directly, we will send you an invoice for the percentage of the compensation, in accordance with our Terms & Conditions.
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